Senior Project Manager / Product Owner

Hi, I'm Charlene

A London-based senior manager seasoned in delivering high-quality digital products and leading high-performing teams.

About Me

I'm a certified Scrum Product Owner and Prince2 Senior Project Manager with a successful five-year history in owning the delivery of digital products within e-commerce, FMCG, web content, and other digital assets for high-profile clients 🧑🏻‍💻. I bring a unique combination of agile scrum and waterfall methodologies, as well as hands-on market research experience and competitor analysis to develop and deliver impactful products. 🚀

My academic background includes diverse studies in languages and business modules 🗺️, providing me with a global perspective and strong strategic thinking skills. My professional background involves directing complex multi-market projects valued up to £2m 💰, leading cross-functional global teams 🌏 of web editors, SEO engineers, consultants, localisation specialists, and technical product managers to deliver high-quality products to new markets across EMEA, APAC, USA and LATAM.

I've actively pursued professional development, earning certifications such as Scrum Alliance's Certified Scrum Product Owner (CSPO®), UDEMY’s Product Management, AXELOS's PRINCE2 Foundation & Practitioner Certification in Project Management, and currently learning Google's UX Design Certification. 📚📃

I am currently seeking my next role, ideally in product management, product ownership, or project management in tech with immediate availability!

Curious about my skills in product management? Take a look at my case studies here where I showcase my ability to conceptualise hypothetical new features to improve business metrics based solely on data sourced online.

Tools

JIRA
Salesforce
Smartsheet
SQL Pro
Google Analytics
Confluence
Zapier
Asana / Trello
Unity Game Development
CAT Tools & MT
Machine Learning & LLMs

Skills

Agile Project Management
Agile Scrum Methodology
Product Management
C# Programming Language
UX Optimisation / Conversion Rate Optimisation
Market Research & Competitor Analysis
MVP Design
Backlog Management
Stakeholder Management
Roadmap & Timeline Creation

Previous client accounts include:

"Charlene consistently brings significant value to our team dynamic. In addition to effectively managing her project tasks, she actively identifies challenges faced by her fellow project managers, demonstrating a deep understanding of the broader project landscape. Charlene's proactive approach not only improves her own projects, but also opens avenues to improve the platform. Her mindset and feedback help us a lot to improve the product. Collaborating with her was an enriching experience."

Maxime Pham, Product Manager at Jellyfish

"Charlene is a superb Project Manager. She works hard, is organised and is endlessly curious. She has a keen interest in how our Products work, and goes above and beyond to understand them, and look for better solutions to use them in better and more efficient ways. Charlene is great to work with and an asset to any team, and I'm glad that we had her on ours."

James Ball, VP of Project Management at Jellyfish

Contact me below 📞

Please don't hesitate to reach out if you would like to chat about an opportunity, to share your feedback and input, or just to connect! I am always open to new conversations 👍

0791 690 7788

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